Privacy Policy
Alfa Black Ginger, operated by FRESH GREEN SDN. BHD. (hereinafter referred to as “Alfa Black Ginger,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.alfabgb.com (the “Site”) or make a purchase from our online store (collectively, the “Services”).
Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, disclosure, and other processing of your information as described in this Privacy Policy.
Information We Collect:
We may collect various types of information from and about users of our Services, including:
- Personal Information: Such as your name, email address, postal address, phone number, and payment information when you make a purchase.
- Usage Information: Such as your IP address, browsing actions, and patterns, referring/exit pages, and URLs, clickstream data, and other information collected automatically through cookies and similar technologies.
- Other Information: Such as information you provide when you communicate with us, respond to surveys, or interact with our social media accounts.
How We Use Your Information:
We may use the information we collect for various purposes, including:
- To process and fulfill your orders and requests.
- To communicate with you about your orders, account, and updates to our Services.
- To improve and optimize our Services, including to personalize your experience.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities.
- To comply with legal obligations and enforce our policies.
How We Share Your Information:
We may share your information with:
- Service Providers: Third-party service providers who help us operate our Services and fulfill orders.
- Legal Compliance: When required by law or in response to legal process or government requests.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
- With Your Consent: With your consent or at your direction.
Your Choices:
You may have certain choices regarding the personal information we collect and how it is used. For example, you can:
- Opt out of receiving promotional emails by following the instructions provided in those emails.
- Adjust your browser settings to refuse cookies or to alert you when cookies are being sent.
Security:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Children’s Privacy:
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at sales@alfabgb.com